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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tadina Kirkendall

Tadina Kirkendall

August 31, 2025

5  out of  5
rating by Tadina Kirkendall
"I've been with Janet at the Bonners Ferry State Farm for several years and currently have multiple policies with them. Every experience has been outstanding. They handled my claims in a timely and efficient manner, making the process simple and stress free. Communication has always been excellent. Janet keeps me updated and is quick to respond to any questions. Her customer service is topnotch, and it's clear their office values longterm relationships. I highly recommend the Bonners Ferry State Farm for dependable, responsive insurance coverage!"
We responded:
"Thank you Tadina! "
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Shirley Brooks

August 22, 2025

5  out of  5
rating by Shirley Brooks
"Trinka was just amazing! I was really feeling bad and trying to make things work and she just blessed me so much"
We responded:
"Thank you Shirley! Yes, Trinka is amazing! "
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Jon Mowery

August 20, 2025

4  out of  5
rating by Jon Mowery
"Michael and crew are very easy to work with. I deal quite a bit with Janet concerning work and personal policies and she always provides top notch service! I would give them 5 stars but State Farm corporate could definitely have done a better job regarding a collision claim we had a couple years ago, but all in all we are happy with the level of service this office provides for us."
We responded:
"Thanks Jon, we appreciate you! "
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Gabe Komanec

August 19, 2025

5  out of  5
rating by Gabe Komanec
"State Farm office managerJanet was very professional and saved me a lot of money. Thank you State Farm"
We responded:
"Thank you Gabe! Glad we could help you out :)"
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Chuck Rude

August 15, 2025

5  out of  5
rating by Chuck Rude
"Michael Wold's office is always friendly and a joy to deal with. Michael is always happy to help where needed. Thank you being amazing. I definitely recommend them!!"
We responded:
"Thank you Chuck! We appreciate your business!"
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Dee Woods

August 15, 2025

5  out of  5
rating by Dee Woods
"Janet is my favorite at State Farm Bonners Ferry! Nothing is an effort, she respects, responds & acts with much love & kindness 🩷"
We responded:
"Thank you Diva! Janet is awesome:)"
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William Gagnon

August 15, 2025

5  out of  5
rating by William Gagnon
"State Farm Janet is great, she helped me resolve a rush payment sent through bill pay in a paperless situation! As I told her technology usually makes our life easier, but sometimes it presents hurdles to clear! Seriously Janet and the Staff at State Farm in Bonners Ferry are great, and always there when you need them. Keep up the great work, a human voice is worth a hundred phone mazes! Bill"
We responded:
"Thank you Bill, we appreciate you!"
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Steve Kauffman

August 15, 2025

5  out of  5
rating by Steve Kauffman
"Janet has always been great to work with. She makes sure your very well taken care of in making sure you completly understand what coverage u need."
We responded:
"Thank you Steve! Yes, Janet is great, and she definitely knows how to help people understand insurance coverages :)"
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Hailey Bristol

August 4, 2025

5  out of  5
rating by Hailey Bristol
"Janet was extremely helpful and very kind!"
We responded:
"Thank you Hailey! Janet is amazing :)"
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Candy Rahn

July 25, 2025

5  out of  5
rating by Candy Rahn
"And Bonners Ferry has been the best place for State Farms, the ladies and everybody in. There are so amazing I love going in there and talking to them and making their day."
We responded:
"Thank you Candy, we appreciate you! "
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Sandy Williams-Dick

July 11, 2025

4  out of  5
rating by Sandy Williams-Dick
"Michael worked very hard to correct an error made by agents prior to him having this business. I truly appreciate his determination to get to the bottom of this with a very satisfying result."
We responded:
"Thank you Sandy, I appreciate the positive words! Glad we could help :)"
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Noel Wyman

June 16, 2025

5  out of  5
rating by Noel Wyman
"Excellent customer service! Thank you Michael Wold and team!"
We responded:
"Thank you for taking the time to share your thoughts! We appreciate it :) We’re glad to know you’re satisfied with the service at Michael Wold State Farm. Have a wonderful day! "
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Amanda Jones

April 9, 2025

5  out of  5
rating by Amanda Jones
"Always available very personable. Got everything I needed done in the timely manner."
We responded:
"Thank you Amanda!"
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Marie Alamo

March 26, 2025

5  out of  5
rating by Marie Alamo
"Thank you Janet Morrow at State Farm- Michael Wold- Bonners Ferry Idaho, for always being so helping and AMAZING!!!!! We truly appreciate you for all the help you have giving us!!! 💞💕Rick and Marie Alamo"
We responded:
"Thank you Rick and Marie! We appreciate your business, and yes, Janet is AMAZING! :)"
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Toni Hampton

September 11, 2024

5  out of  5
rating by Toni Hampton
"What a difference a local insurance office makes. A huge thank you and shout out to Janet, who made the experience of obtaining insurance quotes, explaining what everything meant, and eventually switching to State Farm... Janet made the experience seamless and provided wonderful customer support. If she is an idea of what our experience with State Farm will be now and in the future, we look forward to many years of their service."
We responded:
"Thank you, Toni! Yes, Janet is awesome! "
Profile photo of Heather Bristol

Heather Bristol

August 6, 2024

5  out of  5
rating by Heather Bristol
"I've been using Michael & Janet for my insurance for years. They have always been very professional, quick to respond and always helpful answering all of my questions. Plus they have the best rates I've been able to find!"
We responded:
"Thank you Heather! We appreciate your positive words! "
Profile photo of Lyndsie Kiebert

Lyndsie Kiebert

June 6, 2024

5  out of  5
rating by Lyndsie Kiebert
"Michael made the quote and sign up process really smooth and simple. My family saved $300+ switching to his agency. We are so thankful!"
We responded:
"Thank you, Lyndsie! Glad we could help. "
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Scott Douglas

May 22, 2024

5  out of  5
rating by Scott Douglas
"Michael did an awesome job savings me tons of money on my auto and homeowners coverage. I highly recommend giving him a try. Service was prompt, friendly, and informative, and follow-through was impeccable!"
We responded:
"Thank you Scott! "
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Northwest Auto Body

April 24, 2024

5  out of  5
rating by Northwest Auto Body
"Fantastic Customer Service! What a Blessing this day and age to have the ability to just go see your local agent! They even answer the phone when you call!"
We responded:
"Thank you for the kind words!"
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David Daniel

March 27, 2024

4  out of  5
rating by David Daniel
"Good visit, hope they can make something happen for me"
We responded:
"Thank you David!"
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Anne Van Fossen

September 25, 2023

5  out of  5
rating by Anne Van Fossen
"We've had a great experience working with Michael Wold's State Farm office. They are responsive and knowledgeable. Janet rarely takes more than a couple of hours to resolve every request we have sent to her. Thank you!"
We responded:
"Thank you, Anne! Yes, Janet can resolve almost any insurance request quickly and efficiently :) "
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Sami Huson

February 2, 2023

5  out of  5
rating by Sami Huson
"Everyone is really nice and helpful they make getting insurance easy"
We responded:
"Hi Sami, thank you for the kind words!"
Profile photo of Gudrun Utz

Gudrun Utz

January 31, 2023

5  out of  5
rating by Gudrun Utz
"Such great customer service. Really enjoy working with Janet!"
We responded:
"Yes, Janet is awesome! I am glad you enjoyed working with her, have a great day!"
Profile photo of Darwin Berg

Darwin Berg

August 17, 2022

5  out of  5
rating by Darwin Berg
"Janet Morrow at State Farm Insurance in Bonners Ferry, Idaho, was extremely helpful in getting me great insurance coverage in a hurry for my vehicle when it was critical. And provided me the necessary documentation right away. Thank you, Janet, and thanks to Michael Wold who runs the place."
We responded:
"Hi Darwin, thanks for the kind words. Janet is awesome! :)"
Profile photo of Amy Andrejczak

Amy Andrejczak

August 1, 2022

5  out of  5
rating by Amy Andrejczak
"They're great Janet was very helpful today. After feeling lousy about backing into a tree she made Me feel better and know accidents happen. Fast and friendly service."
We responded:
"Thank you Amy! Yes, Janet is an amazing part of our team :)"